horibetPrivacy Policy
This page describes what we collect when you use horibet and how we keep that data protected. We at horibet take your privacy seriously and operate under strict data-handling practices. Our commitment is to be transparent about what information we gather, how we use it, and who may access it.
We collect personal data only to deliver our service — account creation, payment processing, identity verification, and customer support. We do not sell your data to third parties. Our servers may sit outside your jurisdiction, and we comply with applicable data-protection standards where we operate.
What we collect on horibet
We collect your email address, phone number, full name, date of birth, and residential address when you open an account. We also collect payment details — bank account numbers, card information, or e-wallet identifiers — to process deposits and withdrawals. We store this data on encrypted servers and do not share it with unrelated third parties.
When you use horibet, we log your IP address, device type, browser version, and session activity. This helps us detect fraud, prevent account takeover, and improve service stability. We also track which games you play, which markets you view, and how long you stay on the platform — this data helps us understand user behaviour and refine our offering.
KYC verification on horibet
We require identity documents — passport, national ID, or driver's licence — to verify your account. We store scanned copies securely and use them only for compliance and fraud prevention.
How we use your data
We use your personal information to process account registration, manage your balance, and execute deposits and withdrawals. We also use it to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Our support team may access your account history to resolve disputes or answer questions about your account on horibet.
We analyse aggregated, anonymised data to improve our platform — for example, which payment methods (DANA, e-wallet, mobile banking, local payment) are most popular, or which games attract the most users. We do not use your data for marketing to third parties, and we do not sell contact lists.
Third-party processors
We work with payment processors, identity-verification vendors, and hosting providers. These partners sign data-processing agreements and are bound by confidentiality. We share only the minimum data needed for them to perform their function — for example, your name and bank details go to the payment processor, but not your game history.
Our servers are hosted in multiple regions. Your data may be stored or processed outside Indonesia. We ensure that all processors meet international data-protection standards.
Your rights and choices
You can request a copy of the personal data we hold about you. You can also ask us to correct inaccurate information or delete your account. Deletion requests are subject to legal retention periods — for example, we must keep transaction records for tax and AML compliance. Contact our support team to exercise these rights.
You can opt out of non-essential communications (promotional emails, game updates) at any time. However, we will continue to send account notifications, payment confirmations, and security alerts.
Cookies and tracking
We use cookies to keep you logged in, remember your preferences, and track session activity. These are essential for horibet to function. We also use analytics cookies to understand how users navigate the platform. You can disable non-essential cookies in your browser settings, but this may affect your experience.
We do not use cookies to track you across other websites. Our tracking is limited to horibet.app.
Service availability and jurisdiction
Our services are available only where local law permits. We do not offer horibet in jurisdictions where online gaming is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We reserve the right to restrict or suspend access if we detect activity from a restricted region.
If you have questions about data handling, account security, or privacy concerns, contact our support team. We aim to respond to inquiries within two business days. You can reach us via email, live chat, or the contact form on our platform.
We at horibet are committed to protecting your privacy and operating transparently. If you have any concerns or questions, please reach out to our support team.