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horibet KYC Verification Mobile Live Casino & Sportsbook
KYC (Know Your Customer) verification is a standard process on horibet before you can withdraw funds. We collect your identity documents, proof of address, and account details to confirm who you are. This protects both you and our platform from fraud and ensures compliance with applicable regulations.
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KYC Verification
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The verification process is straightforward. You submit documents through the horibet app or web platform, and our team reviews them during business hours. Once approved, you can withdraw to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account (mobile banking, local payment, online payment, e-wallet). Subsequent withdrawals are faster because your identity is already confirmed.
Why horibet requires KYC verification
KYC verification is a legal requirement for online gaming and sportsbook platforms. It helps prevent money laundering, fraud, and underage access. On horibet, we use KYC to confirm that account holders are who they claim to be and that funds are legitimate.
You do not need to verify your identity to play live blackjack, roulette, slots, or place sportsbook selections on Liga 1 or Piala AFF matches. Verification is only required when you request your first withdrawal. After that, your account remains verified and future withdrawals are processed faster.
Verification protects your account
When you verify your identity on horibet, we confirm that your account is secure and that only you can withdraw funds. This prevents unauthorized access and protects your winnings.
Our verification process is encrypted and your documents are stored securely. We use your data only for identity confirmation and compliance purposes. Your privacy is protected under our privacy policy.
Verification is required before your first withdrawal
You can play and win on horibet without verification. Verification is only triggered when you request a withdrawal. Plan ahead so verification does not delay your payout.
How to Complete KYC Verification on horibet
Documents you need
To verify your identity on horibet, you need three types of documents:
- Valid IDA government-issued identity document such as a passport, national ID card, or driver's license. The document must be current and clearly show your name, date of birth, and photo.
- Proof of addressA recent utility bill, bank statement, or government letter showing your name and current address. The document must be dated within the last three months.
- Account confirmationYour email address and phone number registered on horibet. We verify these match your submitted documents.
All documents must be in clear color or black-and-white. Blurry, cropped, or partially visible documents may be rejected and you will need to resubmit.
Step-by-step verification process
Step 1: Open the horibet app or web platform and navigate to Account Settings. Select Verification or KYC.
Step 2: Upload a photo of your valid ID. Use your phone camera or select an existing image. Make sure all four corners of the document are visible and the text is readable.
Step 3: Upload a photo of your proof of address. Again, ensure the entire document is visible and the date is clear.
Step 4: Confirm your email and phone number. These must match the details on your submitted documents.
Step 5: Submit your application. You will receive a confirmation message and a reference number. Our team will review your documents during business hours.
Review timeline and status updates
After you submit your documents, our verification team reviews them during business hours. Most applications are approved within one business day. You can check your verification status in the Account Settings menu at any time. The status will show as Pending, Approved, or Rejected.
If your application is rejected, we will explain why in a notification. Common reasons include blurry photos, mismatched names, or expired documents. You can resubmit corrected documents immediately. There is no limit to resubmissions, so take your time to get clear photos.
After verification is approved
Once your KYC is approved, you can withdraw to any of our supported payment methods. Withdrawals to DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet are typically instant. Bank transfers to mobile banking, local payment, online payment, or e-wallet may take one to two business days depending on your bank.
Your verified status remains active on your account. Future withdrawals do not require resubmission of documents. If you change your address or ID expires, you can update your information in Account Settings.
Verification benefits
- Unlock withdrawals to all payment methods
- Protect your account from unauthorized access
- Faster payouts on subsequent withdrawals
- Comply with platform security standards
Common rejection reasons
- Blurry or partially visible documents
- Name mismatch between documents and account
- Expired ID or address proof older than three months
Tips and Notes for horibet KYC Verification
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Document tips
When photographing your documents, use good lighting and a steady hand. Make sure all four corners of the document are visible in the frame. Avoid glare or shadows that obscure text. If you are using a mobile phone camera, clean the lens first to avoid blurry images.
For proof of address, use a recent document dated within the last three months. Utility bills, bank statements, and government letters are all acceptable. If your address has recently changed, use a document that shows your current address.
Name consistency
Your name on your horibet account must match your ID exactly. If your ID shows a middle name or initial, include it in your account name. If your name has changed due to marriage or legal reasons, update your account name before submitting KYC documents.
Privacy and data security
Your KYC documents are encrypted and stored securely on horibet servers. We use your data only for identity verification and compliance purposes. We do not share your personal information with third parties except as required by law. For details on how we handle your data, see our privacy policy.
Withdrawal after verification
Once your KYC is approved, you can withdraw your balance immediately. Choose your payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account. Enter the amount and confirm. Your withdrawal will be processed according to your payment provider's timeline.
Support and troubleshooting
If your verification is taking longer than expected or you have questions about the process, contact our support team. We offer English-language help during business hours via live chat in the app or email. Provide your reference number (sent when you submitted your documents) so we can quickly locate your application.
If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang and need assistance, our team can help via multiple channels. We aim to respond to verification inquiries during standard business hours.
Related guides
Legal and Jurisdiction Information
Service availability
horibet offers its services only where local law permits. We do not operate in jurisdictions where online gaming or sportsbook wagering is prohibited by law. Our services are available to users in supported regions where applicable regulations allow such platforms to operate. We continuously monitor legal developments in different jurisdictions to ensure compliance with current laws.
The availability of specific games, payment methods, and features may vary depending on your location. When you access horibet, the platform automatically adjusts its offerings based on your jurisdiction. If you are unsure whether horibet services are available in your area, contact our support team for clarification. We do not knowingly provide services to users in restricted jurisdictions, and we reserve the right to suspend or terminate accounts that violate local laws.
Our commitment to legal compliance means that we regularly update our terms and service offerings to reflect changes in regional regulations. Users are responsible for understanding the legal status of online gaming in their own jurisdiction before accessing horibet.
Account eligibility
Account eligibility on horibet is determined by applicable law in your jurisdiction. We require that all account holders meet the minimum age requirement set by their local laws. Age verification is part of our KYC process, and we use submitted documents to confirm eligibility. If your documents indicate that you do not meet the legal requirements for account access, your account will be suspended or closed.
Beyond age requirements, account eligibility may include other criteria set by local regulations. These could include residency requirements, restrictions on certain professions, or limitations based on previous account history. We assess eligibility on a case-by-case basis during the KYC verification process. If you believe your account has been incorrectly flagged as ineligible, you can appeal the decision by contacting our support team with supporting documentation.
We do not discriminate based on protected characteristics. Our eligibility criteria are based solely on legal requirements and platform policies designed to ensure fair and compliant service to all users.
Local-law responsibility
Users of horibet are responsible for verifying that access and use of the platform comply with the laws of their own jurisdiction. We provide services in supported regions, but it is ultimately your responsibility to understand and follow the laws that apply to you. Before creating an account or placing any selections, you should research the legal status of online gaming and sportsbook wagering in your area.
horibet does not provide legal advice, and we cannot advise you on whether our services are legal in your specific location. If you are uncertain about the legality of using horibet in your jurisdiction, we recommend consulting with a local legal professional. By accessing horibet, you acknowledge that you have verified the legality of doing so under your local laws and that you accept full responsibility for your compliance with those laws.
We reserve the right to restrict or terminate service to users in jurisdictions where we determine that providing such service would violate local law. Such restrictions may be implemented without notice if required by legal developments or regulatory changes.
Data and privacy scope
During KYC verification, horibet collects personal data including your name, date of birth, address, and government ID information. This data is used solely for identity verification, fraud prevention, and compliance with applicable regulations. We store your data securely using encryption and access controls. Your data is retained only as long as necessary to fulfill these purposes and comply with legal retention requirements.
We do not sell or share your personal data with third parties for marketing purposes. We may share data with payment processors, fraud prevention services, and regulatory authorities as required by law. For a complete explanation of how we collect, use, and protect your data, please review our privacy policy. You have the right to request access to your personal data, request corrections, or request deletion subject to legal and operational constraints.
If you have concerns about how your data is handled or believe your privacy has been violated, contact our support team or submit a formal complaint through the channels outlined in our privacy policy.
Contact for legal inquiries
If you have legal questions, compliance concerns, or need to report a potential violation, contact horibet's legal team. You can reach us via email at our support address or through the live chat feature in the app. We aim to respond to legal inquiries during business hours. For urgent matters, mark your message as priority and include your account reference number.
We also accept formal complaints and inquiries through our registered office. If you are filing a complaint related to a specific transaction, withdrawal, or account issue, provide as much detail as possible including dates, amounts, and reference numbers. Our compliance team will investigate and respond within a reasonable timeframe.
For regulatory inquiries from government agencies or legal representatives, contact our compliance department directly. We cooperate fully with lawful requests from regulatory authorities and provide information as required by applicable law.